Refund Policy

Thank you for shopping with ImpressiveStore.We want you to love your purchase, but if you are not completely satisfied,please review our Return & Refund Policy below.

Eligibility for Returns

To be eligible for a return, youritem must meet the following conditions: The item must be unused, unopened, and in its original packaging. Returns are accepted within [7/14] days of delivery. For hygiene and safety reasons, opened or used perfume bottles cannot be returned or exchanged. Proof of purchase (invoice or order confirmation) is required.

Non-Returnable Items

We do not accept returns for: - Opened or used perfumes - Items purchased on sale or during promotional offers - Gift cards or samples

Return Process

If your order meets the aboveconditions, please follow these steps: - Email us at impressivestore.oonline@gmail.com within the return period, mentioning your Order ID and reason for return. - Our team will review your request and provide return instructions. - Ship the item back in its original packaging to the address provided by our support team. Note: Customers are responsible forreturn shipping costs unless the return is due to a damaged, defective, orwrong item received.

Refunds

- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. - If approved, your refund will be processed to your original payment method within 5–7 business days. - Shipping charges are non-refundable unless the return is due to our error.

Damaged or Wrong Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery withphotos or videos of the product and packaging. We will arrange a replacement orfull refund at no additional cost.

Contact Us

For any questions about our Return& Refund Policy, please contact us:
📧 Email: impessivestore.online@gmail.com
📞 Phone: 0300181128.
🏢 Address: KCCI Building,Aiwan-e-Tijarat Rd, opposite Sindh Madrastul Islam University, Seari Quarters,Karachi, 74000